Frequently Asked Questions
Parents, please watch this 5-minute video to help you understand some important considerations when choosing an activity provider for your child.
General FAQ
To register using our online portal (suggested): Click on the Enroll Online button on the top of the page and fill out all of your child's information.
New students can also register by calling Gymfinity on the phone. We can talk you through the process that way too.
We run our programs on a month to month basis. We have found that families look for flexibility in their schedules. By going month to month, we won't tie you up with long and restricting sessions and contracts. It also allows us to prove ourselves every 30 days.
Gymfinity offers a 100% money-back guarantee for the first two weeks of your enrollment. If you're not satisfied for any reason, you will get your money refunded, no hard feelings. We believe so strongly in our classes and our teachers that we're pretty sure your child will love their experience. We don't believe in keeping your money if we cannot provide what you are looking for in classes, teams, or other programs.
Note: Our $75 annual membership fee is non-refundable.
Gymfinity inclement weather policy is independent of the public school cancellation policy. Gymfinity will notify families and staff via email and social media of any class cancellations.
Gymfinity does not offer any make ups, credits, or refunds for cancellations due to weather conditions.
Gymnastics provides children with the skills they need to participate in later sports. Many children who begin with tumbling and gymnastic programs grow up to compete in other sports such as football, dance, cheer, swimming, soccer, or baseball. A good gymnastics program will teach children agility, coordination, and a strong sense of body awareness, as well as provide them with esteem building opportunities and growth. The most important benefit a child will gain from a Gymfinity program; however, is having fun & lots of it!
Other benefits include:
- Flexibility
- Muscle endurance
- Power
- Balance
- Cognitive understanding of skill and motion
- Social development of teamwork while maintaining individual goals
- Focus
At Gymfinity we incorporate the six pillars of Character (as designed by CharacterCounts!): Trustworthiness, Respect, Responsibility, Fairness, Caring and Good Citizenship (T.R.R.F.C.C.) We use these secular and apolitical values in hiring and training staff, teaching and modeling behavior with students, and as values in business operation. Though we do not "lecture" the kids with overt character lessons in class, we do follow the T*E*A*M (Teach-Enforce-Advocate and Model) strategy during classes.
Gymnastics and T&T activities are an excellent foundation for kids to establish healthy movement patterns. Like the way we learn letters before reading or numbers before adding, movement patterns develop into sport skills and physical skills that give children a leg up on healthy activities that will last their whole life. Not to mention that physical activity assists in cognitive development as well. The Greek philosophers had it right when they say to train for a "sound mind in a sound body," as it's the equal balance of one that allows the other to grow and strengthen.
Birthday Party and GymCRAZIum Events FAQ
List of foods that are accepted: subs, pizza and other easy to eat options. Snacks, fruit, veggies and desserts are also okay to bring. No crockpots, roasters or similar items can be used. If you’d like to bring something not listed, please reach out to our events manager to check.
There are a few reasons the date and/or time you are hoping for is unable to be booked: a party is already booked at that time, Gymfinity is closed, or the party date you are choosing is less than 7 days away from the current date. *WE ONLY OFFER PARTIES ON SUNDAYS*
It depends. We don't suggest parties for kids under 4 years old because the activities require certain gross and fine motor skills and the 75 minutes of activity in the gym can be exhausting for little ones. However, you know your child best.
No. We believe that we offer a safer and more fun option for birthday parties! As part of our safety commitment, we do not allow anyone over the age of 18 on any gymnastics equipment nor the trampolines.
Any additional participants in the gym will be billed to the party host and will be included as a guest in the group. Any activity in the gym must stay with the party group.
Yes! You can bring items to jazz up the party room like table decorations, cupcake toppers, balloons, etc. Each party room has a tablecloth. We can not let families tape items to walls or ceilings.
Yes! The link is located in each email that you receive from Gymfinity GymCRAZIum. You can fill in your information and hand them/ mail them! You can print and hand write the information in or… if you have Adobe PDF, you can open the document, go to tools across the top, select "fill & sign," and insert text boxes to type the information in and print multiple copies!
Yes, and yes! We offer $20 off a party if you are a Gymfinity Member. (If you are not a member and are interested in becoming one or want more information, ask the front desk!) You are also able to apply other coupons but are unable to use more than one coupon.
We are more than happy to accommodate any extra time setting up your party room! You may arrive 15 minutes prior to the party start time for set up and stay 5 minutes after your party time ends for break down. Our awesome party hosts are always available to help with any decorating and cleaning up!! More time is possible but will incur an additional fee.
If a problem arises and you must cancel your party, you can do so by emailing gymcrazium@gymfinity.com. The $100 deposit is non-refundable.
Changes can be made to any party booking through 5PM the Sunday before your party (one week in advance)! To make changes, e-mail gymcrazium@gymfinity.com or call (608) 848-3547.
RAQ (Rarely Asked Questions)
These are questions that most parents are thinking but rarely ask. We try to provide you with all the information you need to make a good decision about your children's activities. Please do not hesitate to contact us if we forgot anything here or anywhere on our site.
Gymfinity's owner, J Orkowski, was the USA-Gymnastics Safety Educator Wisconsin for over ten years (until the system went to an online education program). As an educator, J was responsible for training all of the coaches in Wisconsin (as well as northern Illinois and eastern Minnesota) in safely teaching and coaching kids in gymnastics. You can bet that he runs a tight ship when it comes to his program here at Gymfinity. There are strict standards to which all staff and programs must comply, and every teacher is required to attend safety training annually. There is no other club that we know of that has such stringent safety requirements for their staff.
- Trustworthy and Professional Staff: Thoroughly trained and qualified to work with children.
- Ongoing Training: Instructors required to earn educational credits quarterly.
- Rigorous Hiring Process: National background checks for ALL applicants.
- Comprehensive Training: Extensive training during the first year of employment.
- Annual Evaluations: All staff, including owners, evaluated to maintain exceptional quality.
- Exceeding Standards: Providing a level of quality that exceeds expectations for your family's peace of mind.
Whoa! Gymnastics and trampoline & tumbling are amazing activities and sports, and we LOVE our competitive programs, but competitive gymnastics, trampoline, and tumbling is not for everyone. When kids start in the preschool program, they all begin at age-appropriate skill levels. If we deem a child as having the potential for the team training program, we will come to find you, the parents, and have that discussion at that time.
Gymfinity was never meant to be a program for competition gymnasts only. We have top rated developmental programs in gymnastics, trampoline and tumbling. Our love of children and the belief that kids need to be fit is the foundation for all of our programs. Gymnastics, trampoline, and Ninja are great vehicles for kids to be healthy and competent at movement but may not be a competitive outlet for every child, and that’s OK.
Yes. For consideration of a scholarship placement we require: A letter from the parents of the child, requesting consideration, a brief description of why a scholarship is needed over regular participation (statement of financial need) and a letter from a non-relative, usually a teacher, that attests to the child's involvement and interest in gymnastics or fitness. At this point, the request goes before our leadership team, and consideration is given. Scholarships may be a percentage off of regular tuition or a grant of a specific amount.